Payment & Billing

What are my payment options?
When will I be billed?/When will my credit card be charged?
When will my credit appear on my account?
I have a question on my charges.
Do I have to pay sales tax?
I need a copy of my invoice/receipt.

 
What are my payment options?
The Copy Centers accepts American Express®, Discover®, MasterCard®, Visa®, cashier's checks, certified checks, money orders, personal and company checks (some restrictions may apply on personal and company checks). For frequent business customers, we offer open accounts with Net30 terms. To apply for an open account, download and complete the Credit Application and mail it to:

The Copy Centers
720 University Avenue
Marshall Square Mall
Syracuse, NY 13235

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When will I be billed?/When will my credit card be charged?

For customers with open accounts, an invoice will be mailed to you approximately 14 days after your order is shipped or delivered. For customers without an open account, payment is required at the time the order is shipped or delivered.

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When will my credit appear on my account?

We require up to five business days to process a credit to your account once your request is approved. Please allow up to two billing cycles for the credit to appear on your monthly statements. For credit card customers, you may contact your credit card company after five days to check if the credit is made to your account. For open account customers, you may contact our Accounts Receivable department to check on the status of the credit.

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I have a question on my charges.

For questions regarding charges on your print order, contact us or your personal account representative. Since your account representative is most directly involved with your order, he or she will be the best person to answer your questions.

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Do I have to pay sales tax?
All New York customers are required to pay sales taxes. If you are tax-exempt and are not legally obligated to pay sales tax, please complete a New York State Tax Exempt form and mail it to:

The Copy Centers
Accounts Receivables
720 University Avenue
Marshall Square Mall
Syracuse, NY 13235

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I need a copy of my invoice/receipt.

To receive a duplicate copy of your invoice or receipt, contact us and our accounting department will be able to provide one for you.

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Regular & Sugar-Free
available at our a
Campus Location.
Contact Us

CALL FOR PRICING
and additional information at:
Campus: 315.472.0546
Downtown: 315.474.4221




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